What is an STL?
An STL file is a file storing a 3D object which can be printed via a 3D printer in order to create a miniature.
Last updated: September 28, 2021 09:24
Are STLs pre-supported?
Yes. We prepare and test print all our STLs. Pre-supported files will be included in every STL pack.
Last updated: September 28, 2021 09:24
How do I get add-ons?
Add ons can be added as part of your Kickstarter pledge or later as part of Backerkit (Adding later via Backerkit will not help in unlocking stretch goals). Once we begin distribution add-ons will be packaged with your rewards and shipped to you.
Last updated: September 28, 2021 09:24
How do I pay for shipping?
At the bottom of the main page you will be able to see our estimated shipping rates. Once the Kickstarter is over we will work with Backerkit to collect your address and at the same time you will pay for shipping.
Last updated: September 28, 2021 09:24
Am I eligible for stretch goals?
If you are a backer you are eligible for rewards although some rewards are exclusive to physical product tiers only
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Are we part of Wizards of the Coast?
No
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How do you contact us?
You can contact us through any of our social medias.
Last updated: September 28, 2021 09:24
Will you ship to my country?
Yes, we are shipping worldwide.
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What currency are tiers listed in?
GBP
Last updated: September 28, 2021 09:24
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.